Downloading an ISO for Windows 7 Pro 64

win 77I recently bought a refurbished 2022 Hp Envy. I am trying to update to windows 11 but the percentage has been stuck at 77%. I've already tried everything from troubleshooting,When the Windows (and the Windows license) comes with your laptop you usually don't need install disks to reinstall Windows 7 - there will be a recovery partition you can use to